Personal Data ProtectionMIP-IT SARL is committed, within the framework of the processing named "Doctipro.com", to ensuring the protection, confidentiality, and security of all your personal data.On all pages of the "Doctripro.com" website, we apply this personal data protection policy. This policy informs you about the use of your data and its protection.1. Who processes your personal data?The processing of your data is carried out in accordance with the General Data Protection Regulation (GDPR) (Regulation No. 679/2016). Data Controller and Processor MIP-IT SARL is responsible for processing the data related to the creation of a user account on Doctipro.com. As such, we commit to taking all necessary precautions regarding the nature of the collected data and the risks posed by the processing to preserve the security of your data and, in particular, to prevent it from being altered, damaged, or accessed by unauthorized third parties.2. For what purposes is your data used?Doctipro.com aims to facilitate medical appointment scheduling, enhance communication between patients and practitioners, and enable immediate direct payment (IDP) to practitioners. To this end, Doctipro.com has received official labeling from Esanté-Luxembourg. Certain anonymized data, used for statistical purposes concerning service usage, will be utilized to improve Doctripro.com.3. What data is collected?Only personal data strictly necessary for the purpose of the processing is collected. This includes:Name and surnameAddressPhone numberEmail addressCNS identification number4. What is the duration of retention for your personal data?Your data will be retained for 5 years. You can request the deletion of all your data, as well as that of your child or the adult you represent, upon closing the user account on Doctripro.com.Certain data can be automatically deleted from your account and are not subject to the 5-year retention period. This includes data you voluntarily delete from your medical profile, health measurements, or messaging. Deleting these elements results in their immediate and permanent removal from your "My Health Space" profile.5. Is your data secure?All necessary precautions are taken to ensure the security and confidentiality of your personal data, particularly to prevent loss, alteration, destruction, or unauthorized use by third parties.On your end, please be cautious when using your Doctipro account. Ensure that the browser or network from which you access Doctipro (home network or mobile network) and the operating environment of the devices you use to access your Doctipro profile, allow access to the service in a secure configuration. Verify that the computing configuration used and the operating environment of the devices used are secure, free of viruses, and in good working condition.Even with your consent, access to the Doctipro medical record cannot be required outside the cases specified above. Access to this record cannot also be required before concluding a contract or at any moment during its execution.Right to DeletionYou can directly delete the information you have entered yourself, such as your medical profile, health measurements, documents you have uploaded to your medical record, or messages from your messaging service. As for the correction of documents uploaded to your shared medical record by a healthcare professional, you cannot directly delete the data recorded in your shared medical record. You can request their deletion, if there is a legitimate reason, from the professional or establishment that created the document. Upon closing your Doctipro account, you have the option to delete all your data. You can request this directly during the closure process of your Doctipro account.ContactFor any request regarding your personal data or to exercise your rights under the GDPR, you can contact us at:DOCTIPRO.COM Operated by MIP-IT SARL 68, Hauptstrooss L-9753 Heinerscheid Grand Duchy of Luxembourg VAT: LU24434338 Company Register: B157744 Establishment Authorization: 10010728/0Phone: +352/691.200.433 Email: info@doctipro.com